Here are some of our 500+ 5-Star Google Reviews:
We are grateful for our patients and their families who have taken the time to share their experience. You can see more reviews on our Google page.
“My daughter’s journey of having braces may have ended, but the Mack & Hansen crew will always be forever family!!! They are very passionate, caring, and loving people; we loved them so much after we moved from Texas, we would still travel seven hours for their treatment! My daughter’s smile is so beautiful and her self confidence is so much better when it comes to her smile. WE 100% RECOMMEND MAKING THEM A PART OF YOUR FAMILY AS WELL.”
~Ashley W.
“My daughter was very insecure about her teeth. She went from insecure to nonstop smiling in just a few months! For me that was just amazing! We love Mack & Hansen’s welcoming environment and their staff ... always smiling, very helpful, energetic, and the most friendly in/out of the office. We Thank You All!!! I am FOREVER grateful for ‘HER’ smile!!”
~Sophia H.
“My child actually looks forward to her orthodontist appointments!! The staff is always so friendly and it’s a positive, uplifting environment.”
~Kara H.
“This was the easiest thing I have ever done. I wish I had done it sooner. I’d talked to other people who have had Invisalign and they stated their experience was horrible and very painful so, of course, I was hesitant to even start the process. Happy to say, I didn’t experience any of this with Mack & Hansen. They were all very nice and their office is state of the art! I followed their instructions to the tee, never experienced any pain or discomfort and was even able to complete my treatment five months sooner than expected. If you have been putting off getting Invisalign, don’t wait any longer and go see Mack & Hansen!”
~Beth H.
“I love Mack & Hansen! Getting braces as an adult can be nerve-racking, but this office has made my experience very comfortable! They offer great payment plans too. If you need anything, they are very prompt with getting you seen or answering questions. Also, the new office is incredible and has an amazing mural painted outside.”
~Alexandra M.
“I love the efficiency of Mack & Hansen Orthodontics. They have thought of everything when it comes to making a great customer impact. Not only are they skilled at making beautiful smiles, but they care about their patients. They are welcoming, up-to-date on technology, and really have hit the nail on great customer service! I would recommend them to anyone!”
~Anita N.
“They have the absolute sweetest people working here!!! Every team member interacts with each patient. They show so much care for everyone and make you feel like family! I am so glad my braces experience has been with Mack & Hansen Orthodontics!”
~Bonnie C.
“Mack & Hansen are wonderful! I am 64 and felt uncomfortable about wearing braces, but everyone made me feel at ease. The entire experience was awesome!. Way to go, guys!”
~Lindsey H.
“Absolutely the BEST orthodontists and office staff in town! Always making sure we are taken care of and helping us on our smile journey! Not to mention FUN! Their ability to have fun makes it so much more enjoyable for their patients!”
~Melissa H.
“Mack & Hansen Orthodontics is the place to be!!! They offer affordable prices, not to mention the ENTIRE staff is wonderful!! They care for every single patient in a way that no other office does!!! I highly recommend them for a perfect smile and amazing experience!!”
~Emily P.
“My daughter is nearing the end of her treatment and my son just got his braces on. We’ve had such a great experience at Mack & Hansen. The entire staff is incredibly helpful, knowledgeable, and friendly. Excellent communication from doctors and staff members. We highly recommend!”
~Kerri E.
“My child actually looks forward to her orthodontist appointments!! The staff is always so friendly and it’s a positive, uplifting environment.”
~Kara H.
“We have been very pleased with Mack & Hansen Orthodontics! My daughter wasn’t sure about braces at first, but once she arrived and met with the staff &ndash she felt more comfortable and at ease. Very friendly staff that always makes you feel at home every time you are there or even call over the phone. Definitely recommend them!”
~ Chelsey H.
“Mack & Hansen Orthodontics is the place to go!! They have fast and great service. The staff is nice, friendly, and attentive to the patient’s needs. The office is always neat and clean. I would highly recommend anyone with orthodontic needs to go to them.”
~Tiffany A.
“Absolutely LOVE Mack & Hansen. Everything they do is first class. I have Invisalign and love it! They made it super easy and made me as comfortable as possible.”
~Sarah T.
“This place is the best! The whole staff is AMAZING. They are so nice and courteous. They always make me feel at ease with tightening my braces. Dr. Mack and Dr. Hansen have such great personalities, which makes their office have a wonderful energy.”
~Morgan H.
“We love Mack & Hansen! They are always so sensitive to our needs! Kind and professional! Excellent service and never a long wait! The entire staff is absolutely awesome! We highly recommend Mack & Hansen for anyone needing orthodontic care!”
~Heather H.
“Absolutely the best orthodontists in the Longview area. The patience they have with young children and children who are terrified is amazing. I could not recommend them enough. Also VERY affordable and they work with you on your payments. Both docs are extremely fun, and the dental assistants are also the best!”
~Miranda E.
“From start to finish, the amazing staff explained each step of my treatment plan and made sure I understood. I’ve seen both doctors and they are so very knowledgeable and friendly. I wouldn’t go anywhere else! They are the best hands down.”
~Dajha H.
“Very personable, thorough consult with Makenzi and Dr. Hansen. Not only did they ask me as the parent if I had any questions, but spoke directly to my daughter and asked what her concerns and questions were as well. My daughter is actually excited to get her braces on!”
~Brooke A.
“I love going to the orthodontist! Everyone is so professional and they will do everything to make a patient feel like family! I started one year ago with Invisalign to close a gap in my front teeth! That has been resolved and Dr. Hansen and Dr. Mack are working diligently to straighten my bottom teeth! I am older, so I appreciate the family-friendly environment! I recommend them highly!”
~Sybil B.
“Mack & Hansen Orthodontics is the only way to go!! The staff are super friendly and helpful throughout the entire process; never once did I NOT see a smile on a staff member’s face. They are the utmost professionals and will have your smile looking better than it ever has before. Thank you, Dr. Mack and Dr. Hansen and the rest of the staff, for all your hard work.”
~Megan C.
“Mack & Hansen Orthodontics is the best place around! The staff is very professional, the atmosphere is very inviting, and the care they provide is personalized. I highly recommend everyone to check them out for your braces needs.”
~Shay J.
“The ENTIRE staff at Mack & Hansen is just terrific! They help you have a GREAT smile and treat you like family all along the way! You won’t be disappointed with the pristine care you receive here. They are also committed to helping their community and schools, which is so lovely. Thank you so much!”
~Derrick P.
“After having braces three times previously, I decided to get a second opinion from Mack & Hansen, I feel like they genuinely care about my needs/wants pertaining to my smile! I would recommend anyone to them!”
~Courtland.C.
“Mack & Hansen Orthodontics is by far the best orthodontist around! I’m a person that will ask a million questions and voice my concerns. They kindly answered all of them and assured me nothing but the best. (I have received nothing but the best from them!) The staff is so friendly and caring. I highly recommend them! Five-star orthodontist without a doubt.”
~Fernando G.
“My 10-year-old just got started on his journey with braces and I am so incredibly happy we decided on Mack & Hansen!! Everyone is so sweet and they make the whole process easy. We love them!”
~Heather G.
“Nothing but great to say about Mack & Hansen Orthodontics! Friendly and very personable staff from the minute you walk in their doors for consultation until you are finished with your treatment! I highly recommend them!”
~Shawn L.
“We love Mack & Hansen! Our two boys are greeted with smiles and a good time each visit. They’re made to feel welcome and make everything easy for them to understand. Would highly recommend!”
~Jennifer S.
“Dr. Hansen and his entire team are amazing! He is such a kind and caring dentist, who makes all his patients and families feel at ease. They take the time to explain great brushing, care for braces, and diet habits to make each patient feel special! I would highly recommend this office.”
~Joel R.
“Chance has been a Mack & Hansen patient for a little over a year now! I’m so happy we made them our choice! The people here have always been great! Scheduling is a breeze, they work us in when we need it, and they've made this a fun and enjoyable process. I would recommend them to anyone!”
~Jennifer T.
“Amazing results from “Adult Braces.” Thank you, Dr. Mack and Dr. Hansen for making the eight-month experience easy and affordable. I am so glad I did this. Your staff is very professional and knowledgeable, which made each visit easy and pain-free. Thank you again.”
~Amy C.
“Doctors and technicians are very knowledgeable and don’t mind answering questions. Technology is amazing. They were able to show me how my teeth would straighten over time. The Invisalign braces were easy to wear and the staff gave me everything I needed to take care of them. Great experience overall.”
~Kathy B.
“Absolutely love Mack & Hansen! The staff is always friendly! I’m very happy with the progress my teeth are making with the Invisalign! It was far more reasonably priced than I expected!”
~Buffy D.
“I highly recommend Mack & Hansen Orthodontics. Every staff member was welcoming, kind, and knowledgeable. They took the time to explain everything I needed to know and made sure I felt comfortable beginning my Invisalign journey!”
~Lori M.
“Wonderful staff from from front desk to dentist. Everything they do is very professional. I am currently seeing them for my Invisalign and I am loving the care I am receiving as well as the results I have seen thus far. 10/10 recommend.”
~Kayla A.
“Today was my first visit to any orthodontics. I must say the staff’s great customer service made me feel at ease. Very personable staff who make you feel part of the team. The orthodontics was great at explaining step by step. Invisalign was the choice for me. Looking forward to this journey. Don’t let your age stop you from getting a beautiful smile. 56 and excited.”
~JD C.
“I went in for a consultation about braces versus invisalign. These ladies and Dr. Hansen know their job! I was in and out in less than an hour with a treatment plan that works for me. I am a little nervous but seeing how professional and courteous they each were made me comfortable. Excited to see the end results!!!”
~Mandy F.
“Mack & Hansen Orthodontics is fabulous! They were very quick to get me seen and scheduled for my braces! Super nice and friendly staff.”
~Maeghan J.
“I’ve had braces twice but the first time I had it with some other orthodontist. I wanted to try Mack & Hansen since I heard so many good things about it. I don’t regret it, they are so nice, do payment plans, and the free consultation. Love how my teeth are coming along again!!”
~Aylin S.
“I really love the service at Mack & Hansen Orthodontics! There are really nice workers who care for their patients. I 10/10 recommend if your child is in need of braces!”
~Gracie C.
“The staff has been wonderful since the very beginning. The communication is amazing. The office staff is very bubbly and made sure our first visit went great. They are doing an excellent job! I cannot wait to get my children started on their braces.”
~Ashley D.
“Mack & Hansen is the best orthodontist office in East Texas!!! Their service is great and they’re always friendly and they really care about your smile!!”
~DonaVon W.
This is one of the most outstanding orthodontics I have had experience with. Everyone is very respectful and sweet, very clean and cozy office. Could not be more happy with my Mack & Hansen experience!!
10/10 recommend.”
~Gaby P.
“Everyone was very friendly and VERY professional I am so happy to say my experience at Mack & Hansen was absolutely amazing. I love them already; I recommend everyone that needs orthodontics work to go to them, THEY are the Best. Five stars isn’t enough, they deserve 10 and more.”
~Lakeisha B.
“Dr. Hansen and staff are amazing! Timely appointments, limited waiting time, beautiful office space, super friendly staff, and extremely accommodating in price and appointments!”
~Lisa C.
“Dr. Hansen and Dr. Mack were able to get me in right away after my permanent retainer of 15 years broke. We are collaborating together on finding the perfect treatment plan that works for me. Everyone at Mack & Hansen was inviting and welcoming! Can’t wait to start my ortho journey with Mack & Hansen!”
~Jerrie L.
“MHO is by far the best and most efficient orthodontic clinic! Every visit is welcomed by wonderful staff and our appointment gets done in a timely manner. Dr. Mack and Dr. Hansen treat and care for each patient with compassion and care. We love it there!”
~Carrie R.
“Going to see Spencer and Andrew was the best choice I’ve ever made. I was hesitant getting braces at age 21, but they made me feel super comfortable and always take the best care of me. I have seen extreme changes in my smile and have gained more confidence. It’s never too late, so do what’s best for you and let them take care of you!”
— Yasmine R.
“Dr. Spencer is always concerned about speed of treatment so that the girls aren’t in braces any longer than they need to be. She also genuinely cares about their comfort level. I can’t tell you how many times she has called a day or two after a visit to see if any wires are poking out or need adjustments. Sometimes I think she is more concerned about my daughter’s orthodontic treatment than I am! And Dr. Andrew is very intent on making sure treatment is accurate and appropriate. He has a warm way about him, while maintaining professionalism. I can tell he is a student of orthodontia, as at many visits he shares what he has read in recent journals. Knowing he is abreast of the latest advancements gives me great confidence in his skills. The two doctors are quite the dynamic duo! We are blessed to have them caring for our children!”
— Julie W.
“Our experience with Dr. Mack has been beyond expectations. She is a thorough professional, with the patients’ best interest in mind. When it comes to my child’s care and well-being, I am a difficult person to please. But from day 1 of the two-year braces plan, Dr. Mack has shown nothing but a caring and professional attitude. She would answer any of our concerns/questions, even on the weekends. She is very knowledgeable, patient, and trustworthy. We were really pleased with our overall experience with her and would highly recommend her to family and friends ... THANK YOU, DR. MACK for bringing a smile on our face!!”
— Tanvi G.
“Dr. Mack and Dr. Hansen are two of the most professional and knowledgeable people I know. They are always willing to go the extra mile to provide the best possible service to their patients with the latest in orthodontics, and none of those outdated techniques some orthodontists like to use. The office is state of the art and very conveniently located. I recommend Mack & Hansen Orthodontics to everyone I come across and wouldn’t dare go anywhere else!”
— Eli C.
“Dr. Mack and Dr. Hansen are both extremely knowledgeable and very friendly. They have a great facility, location, and even offer extended hours to accommodate their patients’ schedules. It’s abundantly clear that they really care for their patients – definitely recommend!”
— Jon R.
“Dr. Mack is amazing! She was my daughter’s orthodontist in Houston and we absolutely loved her! Wish she was here for my son!”
— Misty W.
“Two wonderful people with even bigger hearts! So talented at what they do! Couldn’t imagine going anywhere else!!”
— Melissa S.
“I am very pleased that I saw Dr. Hansen for my Invisalign, who addressed all my concerns. From day one, he explained the treatment course, showed me the progress and the final stage on the computer! Getting used to the Invisalign trays was very easy and I am glad Dr. Hansen offered it to me.”
— Fahad A.
